Shipping Policy

Last updated: March 13, 2026

Moldeate Med Canada currently ships within Canada only.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during high-demand periods, promotional events, or holidays.

Delivery times depend on the selected courier and the destination within Canada.

Estimated shipping times are provided by the carrier and may vary depending on location and external conditions.

Free standard shipping is available on orders over $200 CAD before taxes.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Moldeate Med Canada is not responsible for delays caused by shipping carriers, weather conditions, or logistical disruptions beyond our control.

Once a shipment has been marked as delivered by the courier, Moldeate Med Canada is not responsible for lost or stolen packages.

Customers are encouraged to contact the carrier directly if delivery issues occur.

Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.

Additional shipping fees may apply if a package needs to be re-shipped.