Privacy Policy
Last updated: March 13, 2026
Moldeate Med Canada (“we”, “us”, or “our”) is committed to protecting the privacy of our customers in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
1. Information We Collect
We may collect the following personal information when you visit our website or place an order:
- Full name
- Shipping and billing address
- Email address
- Telephone number
- Payment information (processed securely by third-party providers)
- Voluntarily provided medical or sizing-related information for fit guidance
2. How We Use Your Information
Your personal information is used exclusively for:
- Processing and fulfilling orders
- Managing shipping, exchanges, and customer support inquiries
- Providing sizing guidance when requested
- Sending marketing communications only with your consent
- Legal, accounting, and tax compliance
3. Data Security
We implement reasonable security measures to protect your information, including:
- SSL-encrypted website and checkout
- Secure third-party payment processing
- Restricted internal access to personal data
We do not store full credit card details.
4. Third-Party Sharing
We may share limited personal information with trusted third parties, including:
- Payment processors
- Shipping and logistics providers
- E-commerce and website service providers
We do not sell, rent, or trade personal information.
5. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
Contact: canada@moldeateglobal.com
You may withdraw your consent for marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.